Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
Hiu Fung Limited operates the womenswear retail website at wgebsweater.com. This Privacy Policy describes how personal information is collected, used, stored, and protected when an individual visits wgebsweater.com, creates an account, places an order, or contacts customer support. By using wgebsweater.com, each visitor accepts the practices described in this document.
Information Collected Directly
Hiu Fung Limited collects personal information that individuals submit voluntarily. This information consists of full name, email address, telephone number, billing address, shipping address, order history, sizing preferences, and account login credentials. Account holders provide a password that is stored in encrypted form. Records of customer service correspondence, product reviews, and wish list selections are retained as part of the customer account.
Information Collected Automatically
When a visitor browses wgebsweater.com, technical data is recorded automatically. This data consists of Internet Protocol address, browser type and version, device type, operating system, referring web address, pages viewed, and time spent on each page. This information is aggregated and is used to measure website performance and to identify technical faults that affect the shopping experience.
Cookies and Tracking Technologies
wgebsweater.com uses cookies, pixel tags, and similar technologies. Essential cookies keep selected items in the shopping cart and maintain an active login session. Analytical cookies record browsing patterns across pages. Advertising cookies allow relevant womenswear promotions to be displayed on external platforms. A visitor may disable cookies through browser settings. Disabling essential cookies prevents checkout and account login from functioning correctly.
How Information Is Used
Personal information is used to process orders, arrange delivery, issue refunds, respond to enquiries, verify identity, and provide order status updates. Contact details support marketing communications about new collections, restocking notices, and promotional events. Any individual may withdraw from marketing communications at any time using the unsubscribe link contained in each message or by writing to [email protected].
Payment Processing
All payment transactions on wgebsweater.com are completed by third-party payment gateways. Card number, expiration date, security code, and banking credentials are entered directly into the secure interface of the payment provider. Hiu Fung Limited does not collect, store, or process full payment card numbers, expiration dates, or security codes. Only a transaction reference, the payment method type, the amount paid, and the payment status are retained for accounting and dispute resolution purposes.
How Information Is Shared
Personal information is shared with logistics providers to complete delivery, with payment gateways to settle transactions, with email service providers to distribute marketing messages, and with analytics providers to measure website performance. These parties receive only the data required to perform their assigned function. Hiu Fung Limited discloses personal information when required by law, when responding to a valid legal request, or when protecting the rights and safety of customers and staff. Personal information is never sold to third parties.
Data Retention
Account information is retained while an account remains active. Order records are retained for the period required by tax and accounting regulations. Marketing contact details are retained until consent is withdrawn. Data that is no longer required for a stated purpose is deleted or anonymized.
Data Security
Hiu Fung Limited applies administrative, technical, and physical safeguards to protect personal information. These safeguards consist of encrypted transmission, restricted staff access, and routine security reviews. No transmission method and no storage system is completely secure, and individuals provide personal information at their own discretion.
Your Rights
Individuals may request access to personal information, request correction of inaccurate records, request deletion of an account, request a portable copy of submitted data, and object to processing for marketing purposes. Requests are submitted to [email protected] or by post to 1001 Kwai Chung Road, Kwai Chung. A response is provided within the period required by applicable law.
Children's Privacy
wgebsweater.com is intended for individuals aged eighteen years and older. Personal information from minors is not knowingly collected. A parent or guardian who believes a minor has submitted personal information should contact +852 9144 7782 so the record can be reviewed and removed.
International Transfers
Personal information may be transferred to and processed in countries outside the country of residence. Hiu Fung Limited ensures that such transfers are covered by appropriate contractual safeguards and that personal information receives a consistent level of protection.
Third-Party Links
wgebsweater.com contains links to external websites. Hiu Fung Limited is not responsible for the privacy practices of those websites. Each visitor should review the privacy policy of every external site visited before submitting personal information.
Policy Updates
This Privacy Policy is revised when business practices or legal requirements change. The current version is always available at wgebsweater.com. Continued use of wgebsweater.com after a revision indicates acceptance of the revised policy.
Contact
Questions about this Privacy Policy are directed to Hiu Fung Limited at [email protected], by telephone at +852 9144 7782, or by post to 1001 Kwai Chung Road, Kwai Chung.